Structure Your People Ops Before Growth Breaks It

1. Team Scaling & Role Mapping System
Map your current team and identify future roles or stretch points.
Supports intentional growth and reduces structural debt.

2. Department Playbook
Lightweight SOPs for how each team or function operates.
Speeds up team expansion and protects operational consistency.

3. Role Expansion Blueprint
Plan out future roles or evolutions in existing ones.
Avoids reactive org design and misaligned promotions.

4. New Hire Ramp Plan
30/60/90-day success plan for new joiners.
Reduces churn and accelerates productivity.

5. Team Capacity Planner
Visual map of workloads and resource gaps.
Supports hiring decisions and protects team wellbeing.

6. Manager Onboarding Toolkit
Quick-start guide for new team leads or managers.
Speeds up the learning curve and standardises expectations.

7. Team Handover Framework
Structured transition guide when a team lead changes.
Prevents knowledge gaps and protects continuity.

8. Internal Promotion Criteria Grid
Defines clear standards for internal progression.
Reduces bias and confusion around who’s ready for what.

9. Team Growth Retrospective
Review what worked and what didn’t after each growth phase.
Refines your hiring and scaling playbook over time.

1. Performance Calibration Grid
Plot team members by performance and potential.
Highlights stars, support needs, and succession risks.

2. Succession Planning Map
Visual map showing critical roles and ready successors.
Protects business continuity and leadership pipelines.

3. Team Health Heatmap
Colour-coded overview of morale and engagement.
Spot patterns and surface team issues early.

4. Talent Pipeline Tracker
Track future hires, promotions, and high-potential team members.
Builds a proactive strategy instead of hiring in crisis.

5. Growth Plan Builder
Development planning template for individuals.
Turns generic feedback into real growth steps.

6. Retention Watchlist
Log of potential flight risks, early warning signs, and intervention notes.
Helps you keep great people before they leave.

7. Coaching & Development Log
Record coaching sessions and performance discussions.
Gives managers a consistent way to support team growth.

8. Promotion Evaluator
Scoring tool for reviewing promotion readiness.
Brings fairness and clarity to upward moves.

9. Role Evolution Canvas
Track how a role has shifted and what it now requires.
Keeps job expectations aligned as the business grows.

1. Knowledge Handoff Sheet
Structured summary of key info during a role or task handover.
Protects context and continuity when someone transitions.

2. Expert Interview Script
Question flow for capturing deep, tacit knowledge from internal experts.
Turns invisible know-how into documented assets.

3. Role Transition Checklist
Step-by-step guide to smooth internal moves or exits.
Ensures nothing falls through the cracks, from access to expectations.

4. Shadowing Plan
System for structured observation and skill transfer.
Turns shadowing into an effective onboarding method.

5. Lessons Learned Log
Capture insights from past projects, experiments, and challenges.
Helps your team avoid repeated mistakes and build institutional wisdom.

6. FAQ Builder
Simple tool to record and answer common team questions.
Reduces dependency and speeds up new hire onboarding.

7. Exit Knowledge Capture
A final download for outgoing team members.
Protects operational memory and surfaces hidden tips or shortcuts.

8. How I Do It (HIDI) Doc
Personalised guide on how someone approaches their role.
Great for handovers, temp cover, or training juniors.

9. Knowledge Continuity Map
Visual of who holds what critical knowledge and where you’re at risk.
Helps you spot single points of failure before they hurt you.